Terms of Service

1. Agreement to Terms

By accessing or using the website katalystai.co (the "Site") or engaging the services of Dhamma Labs LLP ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access the Site or use our services.

2. Services

Dhamma Labs LLP provides AI automation consulting, custom software development, private LLM deployment, and managed AI operations services (collectively, the "Services"). The specific scope, deliverables, and fees for any engagement are defined in a separate statement of work or proposal agreed to by both parties.

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with reasonable notice to affected clients.

3. Engagement Process

Our standard engagement process consists of the following phases:

• Phase 01: Fit Check Call. A complimentary 30-minute discussion to evaluate whether our services align with your operational needs. No commitment is required.
• Phase 02: Discovery Sprint. A paid engagement (currently $1,500) producing a workflow map, system architecture, and a fixed-price build proposal. All deliverables from this phase belong to you.
• Phase 03: Build and Implementation. Production development delivered in milestone-based phases. Payment is due upon successful demonstration of each milestone.
• Phase 04: Managed Operations. Ongoing monitoring, maintenance, and optimization of deployed systems, billed as a monthly retainer starting at $600/month.

4. Intellectual Property

Client-owned deliverables. All custom source code, configurations, and documentation produced specifically for you during an engagement (the "Client Deliverables") are owned by you upon full payment. You receive a perpetual, irrevocable, worldwide license to use, modify, and distribute the Client Deliverables without restriction.

Company-owned IP. We retain ownership of our pre-existing tools, frameworks, libraries, and methodologies (the "Company IP") that we use to deliver the Services. You receive a non-exclusive, non-transferable license to use the Company IP as incorporated into the Client Deliverables.

Third-party components. Any open-source or third-party software included in the deliverables remains subject to its respective license terms.

5. Payment Terms

Fees for Services are as stated in the applicable proposal or statement of work. Unless otherwise agreed in writing:

• Discovery Sprint fees are due upon commencement of the engagement.
• Build and Implementation fees are invoiced per milestone, payable within 15 days of invoice.
• Managed Operations fees are billed monthly in advance.
• Late payments may accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.

6. Confidentiality

Each party agrees to keep confidential all non-public information disclosed by the other party in connection with the Services ("Confidential Information"). Confidential Information includes but is not limited to business processes, technical data, financial information, and proprietary methodologies.

Neither party shall disclose Confidential Information to third parties except as required by law or with the prior written consent of the disclosing party. This obligation survives termination of the engagement for a period of two (2) years.

7. Data Protection

We take data protection seriously. When we deploy AI systems on your infrastructure:

• Your data remains within your designated cloud environment (VPC) and is not accessible to us for training or any other purpose beyond the agreed scope.
• Private model deployments are isolated and do not communicate with external APIs unless explicitly configured.
• We comply with applicable data protection regulations including HIPAA, SOC2, and GDPR as defined in the applicable statement of work.

8. Warranties and Disclaimers

Service warranty. We warrant that our Services will be performed in a professional and workmanlike manner consistent with industry standards. If any deliverable does not conform to the agreed specifications, we will use commercially reasonable efforts to correct it within 30 days of notification.

No guarantee of results. While we design systems to improve operational efficiency, we do not guarantee specific business outcomes, revenue increases, or cost savings unless explicitly stated in the applicable proposal.

Site disclaimer. The Site and its content are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

To the fullest extent permitted by law, Dhamma Labs LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with the Services or use of the Site.

Our total aggregate liability for any claim arising from the Services shall not exceed the total fees paid by you to us during the six (6) months preceding the claim.

10. Termination

Either party may terminate an engagement with 30 days' written notice. Upon termination:

• You will receive all completed Client Deliverables for which payment has been made.
• Outstanding invoices for work completed prior to termination are due and payable.
• Managed Operations services will cease at the end of the billing period following the notice date.
• Confidentiality and IP ownership provisions survive termination.

11. Indemnification

You agree to indemnify, defend, and hold harmless Dhamma Labs LLP and its officers, directors, and employees from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your breach of these Terms, or your violation of applicable law or the rights of a third party.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved first through good-faith negotiation, and if unresolved, through binding arbitration in Atlanta, Georgia, in accordance with the rules of the American Arbitration Association.

13. Website Use

By using our Site, you agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable regulations
• Attempt to gain unauthorized access to any portion of the Site or its systems
• Interfere with or disrupt the Site's functionality or servers
• Reproduce, distribute, or modify any content from the Site without our prior written consent

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated "Last updated" date. Your continued use of the Site or Services after such modifications constitutes acceptance of the revised Terms.

15. Contact

If you have questions about these Terms, please contact us at:

Dhamma Labs LLP
Email: founder@katalystai.co
Website: katalystai.co